Estickies Help

Getting Started

Send a Card

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Getting Started

Introduction

estickies.com is Earth Medicine, Inc.’s web software application service for sending personalized electronic greeting cards. With estickies you can:

  • Differentiate yourself from the competition by sending electronic greeting cards that show thoughtfulness and caring.
  • Build increased customer loyalty and repeat business through on-going customer nurturance programs that express ideas that are directed to the well-being, motivation and enhancement of the receiver, rather than "in your face" advertisements for products and services.
  • Support employee training and development programs and other organizational initiatives such as team-building, leadership development, and customer service.
  • Provide more personal ways of saying thank you and showing appreciation.
  • Offer unique ways of telling the recipient that you care about them as an individual.


Create a New Account (Sign up for)

To signup and create a new estickies account, simply click on any one of the home page links that say “Pricing” or “Get Started Now”. Enter your account information on the sign up page. Be sure to include:

  • E-mail address
  • Company
  • First Name
  • Last Name
  • Address
  • City, State, Zip Code
  • Country
  • Phone Number

* All required fields must be completed.

In the Password field, create a password that is at least 4 characters long with no spaces. Retype the password again in the Confirm Password field.

Next, select your plan. You have three options to choose from. They are:


Description of Plans

Individual Account

Individual accounts receive many features and benefits. In addition to unlimited sending of cards, you may store unlimited recipients in your address book. Plus you have the capability to create groups of recipients, or mailing lists, and to create reminders on your calendar. And you can brand your cards with your own logo or photo.

If you select this plan you will be prompted next for your payment information. Please follow the steps to enter your credit card and order information. Once your transaction has been approved (usually within seconds), you will be able to use your new account.

Corporate Account

We work directly with your organization to customize estickies for your specific requirements and needs. This plan allows your divisions, departments and employees to have individual accounts programmed into your site. You can define default corporate standards or allow each user to customize according to their needs.

This option provides as much database capacity as you need and the highest level of branding and personalization available. We can even develop custom-designed artwork, postcards and categories just for your organization, following your marketing, branding and communication strategies.

Your initial set-up fee of $2,500+ (for the first year one set-up only) includes your customized postmark; customized homepage incorporating the look and feel of your corporate image; programming to set up the number of divisions, departments, sites you need; setup of initial users and passwords; creation of standard report formats; selection of up to forty (40) estickies from our "ready-to-go" collection. And changes to these cards or creation of new cards available at an additional fee.

$1,500 + a year for hosting fees, includes licensing of estickies art work and up to 10 users - additional fees for a larger number of users.

Your estickies program will also be programmed so that your estickies recipient can click back to your corporate URL directly from their e-greeting to reinforce your corporate presence and branding.

Each corporate plan is negotiated individually to meet your exact needs. After selecting your interest in this plan, you will be contacted by an Account Representative to discuss your ideas and requirements, provide an estimate of cost and to finalize and customize your account.

Additional features include: Ability for designated administrator to gather email addresses from each user account and to create a master email list for corporate use and for-bulk mailing of estickies messages to specified groups as well as to the entire database. Administrator can review usage by individual, department, or division as well as to determine which cards or categories are most popular and may require additional cards. Corporate reports can be customized for your needs at an additional fee.

Select the type of account you want. Your Individual account will be opened or you will be contacted by Estickies with more information about our Corporate account.


Login

When you open your account for the first time, you may be logged in automatically, or you may need to log yourself in after the process is complete.

Simply enter your e-mail address and password in the designated fields on the home page, and click Login. You will then be able to navigate your account and send cards.

If you forget your password, type your e-mail address and click on the link that reads “Send me my password”. Your password will be e-mailed to you (assuming you have a valid account).


Send a Card

Once you are logged into your account, you can select a card to send. You can enter your recipient while creating your card. Alternatively, if you prefer to setup your address book in advance, including groups and mailing lists, you can go immediately to your My Account page and select Address Book. Once you have completed the setup, click on one of the Send a Card links to go back to the card selection page.

From the home page, click on the link for Selections or the link for any one of the categories under the Selections heading.


To View and Select a Card

Cards are grouped by categories. Categories are usually defined by the nature or purpose of the cards in the category. Examples of categories might include:

  • Birthday
  • Congratulations
  • Friendship
  • Just Because
  • Motivation
  • Staying In Touch
  • Thank You

To search by category, click on one of the listed card categories in the Selection list or menu and then click the Show button.

To view an enlarged version of a card, click on the card itself and the enlarged image will appear in a new window. Note the keywords for this card are also listed on the enlarged image window.

To select the card, click the Select button under your chosen card. This will take you to the Create, Preview and Send Card page.


Create, Preview, and Send

Cards are created by first selecting your greeting, then entering your message, formatting your text, specifying your recipient(s), and finally specifying when the card should be sent.

Specifying the timing of the card to be sent is optional. You can send your card the same day it is created (usually immediately), or at a future date that you select.

Select a Recipient or Group

A recipient is the person or institution that you are e-mailing your card to.

A group is a mailing list compiled from selected recipients in your address book. It provides a way to categorize your recipients and easily send a card to a whole group at once. For example, you may wish to create a group of all your customers, and one of all your prospects.

Your address book manages your lists of recipients and groups.

To select an existing recipient from your address book, select the recipient from the list box or menu.

To enter a recipient who is not already in your address book, click on the New Recipient button. Complete the form on the New Recipient page. Be sure to include the complete e-mail address and first name of the recipient (required fields). Other recipient information is optional. When complete, click the Save button.

To view existing recipients and groups, to add or edit more than one recipient at a time, and to manage your groups or mailing lists, click the Address Book button.

Enter and Format your Message

A message is the text or greeting written to the person or institution that you are sending the card to. Type your message directly into the Message box.

Choose from several font types, style, size and color options given to enhance and personalize your greeting.

To customize the text font of the message to be sent, select from the fonts listed in the Font Type list box.

To select the size of your font, select a point size from the Font Size list box. The smaller the number, the smaller the size of font. Font size “2” is the typical size for most fonts (but they do vary).

To select the Font Style, check any, all, or none of the Font Style checkboxes. You can choose to bold, italicize, and/or underline your message.

To select the Font Color, select a color from the Font Color list box.

Advanced users can embed HTML in the text of the message. For example, you can use the <b> and </b> tags to bold a particular word or phrase within your message. Or, use the <a> and </a> tags to include a link to your own web page within the message.

Specify the Timing

To specify the date your card will be sent, enter the date into the “Date card will be sent” field. The default setting is today’s date, but you may change this to send the card at a later date.

To set a future date, simply type over the default date, or click on the blue calendar icon. When the calendar opens, you can select a day in any month to find the exact date you are looking for. Click the date in the calendar and the window will close automatically and your selected date will appear in the appropriate date field.

If you choose, you will receive a confirmation e-mail on the day your card is sent, and another e-mail on the day your card is opened by your recipient.

To Preview and Send A Card

To view your card before sending it, click on the Preview Your Card button. You will see your card exactly the way your recipient will see it.

To modify or edit your greeting card in any way, click the Go Back button and make the desired changes before previewing again.

To send your card when you are ready and satisfied with the finished look, click the Send Card button and the card will be sent on the date you have specified.

You will receive a confirmation e-mail on the day your card is sent, and another e-mail on the day your card is opened by your recipient.

Note: Corporate accounts may customize the text of these e-mail messages and add marketing copy, branding, logos, taglines, product offerings, web links, etc. The e-mail that contains the link to the card also contains text that will be read by the recipient and can be customized using HTML by Corporate accounts.


My Account

Once you are logged into your account, click on the My Account link to:

  • Edit your account information
  • Manage your address book, recipients and groups
  • Manage your calendar and set reminders
  • Upload your logo (Individual accounts)
  • Customize your e-mail messages and web landing pages (Corporate accounts)

Edit Information

To edit your account information, click on the Edit Information button. Enter or your modify your account information. Be sure to include:

  • E-mail address
  • Company
  • First Name
  • Last Name
  • Address
  • City, State, Zip Code
  • Country
  • Phone Number

* All required fields must be completed.

After you make any necessary changes, click Done.


Change Password

To change your password, click on the Change Password button. Your password must be at least 4 characters with no spaces. Type in your new password, retype to confirm, and then click Save.


Upgrade Account

You many choose to upgrade your account from Individual to Corporate at any time. To upgrade your account, click the Upgrade Plan button. You will see a description of each plan.


Address Book

Your address book helps you manage your list of recipients and groups. It will include any recipients you create here and recipients you create while sending cards. To enter your address book, click on the Address Book button from your My Account page.

A recipient is the individual that you are e-mailing your card to.

A group is a mailing list compiled from selected recipients in your address book. It provides a way to categorize your recipients and easily send a card to a whole group at once. For example, you may wish to create a group of all your customers, and one of all your prospects.

To view your address book, click on the Address Book button from your My Accounts page.

To see entire your entire list of recipients, click All.

To view recipients alphabetically, click on the first character of the last name of the recipient, and all recipients beginning with that character will be listed.

To change the number of recipients viewed in the address book at one time, type the number you would like to view in the “Show __ recipients per page” field and click the Go button.


Recipients

You can manage your recipients from within your address book.

To add a new recipient, click the New Recipient button. Complete the recipient information form. Be sure to include the complete e-mail address and first name of the recipient (required fields). All other fields are optional.

When finished entering your recipient information, click the Save button.

To edit an existing recipient, click on the linked recipient name. On the Edit Recipient page, enter the information or make modifications and click the Save button.

To remove a recipient from the address book, click on the Delete Recipient button.

You can even send a direct e-mail to a recipient on your list. Simply click the linked e-mail address of any recipient and your e-mail program will be launched with a new message addressed to your recipient.


Groups

Both accounts have the option to create groups, or mailing lists.

A group is a mailing list compiled from selected recipients in your address book. It provides a way to categorize your recipients and easily send a card to a whole group at once. For example, you may wish to create a group of all your customers, and one of all your prospects.

To add a new group to your address book, click on the Groups button, and then click New Group. Enter a name for the group, and type an optional description. Then click the Save button.

To add recipients to the new group you have just created, click on the group name. To select the recipients for the group, check the Add checkbox. You can add any recipient to any number of groups. All recipients with a checkmark next to their name are part of the group. Click Save to save changes to your group list.

To remove a recipient from the group, check the Remove checkbox. You can remove more than one recipient at a time. Click Save to save changes to your group list.

To delete an entire group, click the Delete Group button.

To edit a group in the address book, click on the name of the group and make changes on the Edit Group page (see instructions above for adding and removing recipients to and from your group).

To save the changes to the new group you have created or edited, click the Save button.

To send a card to a group, follow the instructions for sending a card. Instead of selecting a recipient, click the radio button next to the Group list box and select a group from the list.

You can create any number of groups in your address book. The same recipient may be included in multiple groups.


Calendar and Reminders

The calendar is a useful feature. The calendar allows you to set reminders for days in the future.

A reminder is a message you send to yourself in the future, to remind you of something important to you. You will receive an e-mail on the date of the reminder to help you remember what you need to do.

You might want to set reminders for someone’s birthdays or anniversary dates, or for important company or client events or meetings. You may wish to set a reminder to send thank you cards to customers who attended a convention, or a follow-up to a direct mail campaign.

To use the calendar, from your My Account page, click on the Calendar button.

To set a reminder, click the Set Reminder button and then fill out the form on the Set Reminder page. Be sure to include the date, the subject and your message. The subject will become the subject of your e-mail reminder, and the message will become the body text of your message.

To specify the date for the reminder, enter the date into the Date field. The default setting is today’s date, but you will want to change this to a date in the future.

To set the date, simply type over the default date, or click on the blue calendar icon. When the calendar opens, you can select a day in any month to find the exact date you are looking for. Click the date in the calendar and the window will close automatically and your selected date will appear in the appropriate date field.

Then click the Save button.

To view your reminders a month at a time, select the month and year you would like to view and click the Show button.

To edit a reminder, click on the linked reminder subject. Make changes or modifications on the Set Reminder page, then click the Save button.

To delete a reminder, click on the linked reminder subject, then click the Delete button.


Logos and Taglines

Individual accounts have the option of adding a corporate logo to the top of all cards.

To add a logo to your card, you first must create the logo. You can use any paint or graphic editing software, such as Adobe Photoshop, and create the image. For best results, the image should be 144 pixels wide by 90 pixels high, but the Estickies programming will automatically resize your image to fit the postmark. The image must be saved as RGB in .jpg format. No other format is permitted. For help on correctly formatting your image, please contact Estickies.

Your logo image will be placed adjacent to the estickies branded postage stamp image of the red wavy lines. Be sure to design your image in such a way that it will blend in with the red wavy lines of the postage stamp.

Once your image is created, from your My Account page, enter in the path and file name from your local drive, or click on the Browse button and find your file. Select the .jpg file from your local drive.

Note: There can be no spaces in the image file name.

Once selected, click the Upload Image button. Your logo will now appear in the upper right hand corner of each card after you create it.

Corporate accounts also will have the option to add custom logos to every card. These logos will be co-developed with Earth Medicine, Inc., and the upload process will be managed behind the scenes by Corporate accounts have the additional option of adding a tagline to the bottom portion of every card. This tagline also will be co-developed with Earth Medicine, Inc. For Corporate accounts, all specialized features will be customized to fit your individual company’s preferences and needs.


E-mails and Web Landing Pages

Corporate accounts have the ability to customize the text and formatting of the e-mails and web landing pages used throughout the sending and receiving processes. (Individual accounts will receive the default versions of the e-mails and web page text.)

E-mail to sender confirming card has been sent

The first e-mail that gets sent is the e-mail to the sender confirming the card has been sent. This e-mail contains text that will be read by the sender, and can be customized as follows:

Subject – The subject appears in the subject line of the e-mail that is sent. The default is: Your Postcard confirmation from Estickies! The subject text can be customized.

Prefix – The prefix is the text before the sender’s name. The default is: Hello.

Note: The name of the sender is automatically inserted here.

Suffix – The suffix is the text after the sender’s name, and is typically punctuation (although it can be anything). The default is: , (comma).

Text Above Recipient List – The text above the recipient list, by default is:

Thank you for sending your e-greeting with Estickies.com. (When your Spirit Speaks Send Great Cards!) Your e-greeting was sent to the following people:

Note: The name(s) of the recipient(s) are automatically inserted here.

Text Below Recipient List – The text below the recipient list, by default is:

Thank you

This text can be customized.


E-mail to recipient containing link to card

The second e-mail that gets sent is the e-mail to each recipient containing the link for viewing the card. This e-mail contains text that will be read by the recipient, and can be customized as follows:

Subject – The subject appears in the subject line of the e-mail that is sent. The default is: You Have a Postcard from Estickies! The subject text can be customized.

Prefix – The prefix is the text before the recipient’s name. The default is: Hello.

Note: The name of the recipient is automatically inserted here.

Suffix – The suffix is the text after the recipient’s name, and is typically punctuation (although it can be anything). The default is , (comma).

Text Above Link to Card – The text above the link to the card, by default is:

Note: The name of the sender is automatically inserted here.

stopped by the Estickies.com site, (When your Spirit Speaks Send Great Cards!) and created a Postcard just for you! To pick up your card, simply click on the link listed below or cut and paste the web address into your browser.

The text can be customized.

Text Below Link to Card – The text below the link to the card, by default is:

Thank you

The text can be customized.


E-mail to sender when card is viewed by recipient

The third and final e-mail that gets sent is the e-mail to the sender confirming when the recipient opens and views the card. This e-mail contains text that will be read by the sender, and can be customized as follows:

Subject – The subject appears in the subject line of the e-mail that is sent. The default is: Your Postcard from Estickies has been viewed! The subject text can be customized.

Prefix – The prefix is the text before the sender’s name. The default is: Hello.

Note: The name of the sender is automatically inserted here.

Suffix – The suffix is the text after the sender’s name, and is typically punctuation (although it can be anything). The default is: , (comma).

Text – The main body of the message, by default is:

Note: The name of the recipient is automatically inserted here.

stopped by the Estickies.com site (When your Spirit Speaks Send Great Cards!), and viewed the Postcard you sent!

The text can be customized.


Web Thank You Page

Corporate accounts have the option of deciding how to navigate the web landing page once a card has been sent by a sender. This page contains text, images and links that will be viewed by the sender, and can be customized as follows:

Prefix – The prefix is the text before the sender’s name. The default is: Thank You.

Note: The name of the sender is automatically inserted here.

Suffix – The suffix is the text after the sender’s name, and is typically punctuation (although it can be anything). The default is: ! (exclamation point).

Text - The text is blank by default and can be customized by you.


Web View Card Page

Corporate accounts have the option of deciding how to navigate the web page when a card has been received and viewed. The page contains text, images and links that will be viewed by the recipient underneath the actual postcard. The actual postcard is viewed when the recipient clicks on the link in their e-mail and opens the web page containing the card. It can be customized as follows:

Prefix - The prefix is the text before the recipient’s name. The default is: Congratulations. The prefix can be customized to any format.

Suffix – The suffix is the text after the recipient’s name, and is typically punctuation (although it can be anything). The default is: ! (exclamation point).

Text - The text is blank by default and can be customized by you.



Logout

To log out, click on the Logout link found at the bottom of each page.

 

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